CX centres on the overall experience of Christmas for every Elf in the north pole. Encompassing every interaction with the festive season, from wrapping a present, to post-present support. (Not more socks?!)
In today’s fast-paced world, one thing’s crystal clear: giving elves an unforgettable experience is the name of the game. We’re not your average Christmas crew - we’re all about making toys for good children and ensuring that Santa always comes back for more.
Gone are the days when children just wanted a Barbie or a spaceship - now they’re after those one-of-a-kind, hassle-free, and personal interactions with Santa at each grotto. And guess what? Clear’s Christmas experience service is all about bringing that magic to life.
With some seriously cool snow, mind-blowing mince pies, and a real grasp of what makes reindeer tick, our service is all set to transform how your Christmas will rock for ‘elf’rybody.
We do this by following these 5 key principles throughout every December:
CX Fundamentals - Elf’evating Christmas Experience
We firmly believe in four festive areas that lead to CX success: Empowering Decoration-making, Maximising Figgy Pudding Returns, Facilitating Snow Experiences & Impacting Caroler Behaviour.
Collaboratively, they craft seamless Christmas experiences, leading to enhanced snow angels, lights, and cheerful lifetime value, while simultaneously reducing Santa’s costs.
Bringing more than 1500 years of expertise in crafting CX strategies and cutting-edge toy solutions for Christmases worldwide, we are assured that our services will not only enhance your Christmas experience but also boost your festive performance.
For further insights, feel free to reach out to our dedicated elf team, who will gladly address any inquiries and showcase our exceptional tinsel solutions.
Building relationships that go beyond Boxing Day
Christmas Experience (CX) Consultancy
North Pole Journey Mapping
Little Drummer Boy Chat
Dasher and Donner FAQ’s
Self-Serve Advent Calendars
Reviewing Mince pies
Alternatively, if you're looking for Customer Experience (CX) you can find out more about our brand new service here. :)
Want to know more? Get in touch :)