Account Manager

We’re looking for an organised, motivated and passionate Account Manager to join our growing team.

You’ll be responsible for managing and developing all aspects of client relationships, and the admin of daily account activities for a varied portfolio.

You’ll manage workloads, prioritising and delivering projects within agreed deadlines, along with providing clients with a high level of strategic support and ensuring that project objectives are met.

Responsibilities

  • Develop, build and grow client relationships
  • Understanding client businesses and generating new ideas to enhance performance
  • Build trust, credibility and client referrals
  • Translating business goals into marketing strategy
  • Proposal writing and project planning
  • Management of projects to ensure successful delivery of objectives
  • Review and report against account profitability with ideas for improvement
  • SEO, PPC and Social strategy development, analysis and management
  • Support the new business team in pitches, tenders and proposals

Key Requirements

  • High levels of organisation with an excellent eye for detail
  • Track record of client relationship development
  • Ability to identify, analyse and resolve problems quickly and effectively
  • Thorough understanding of all aspects of marketing, especially digital
  • Good understanding of branding, design, digital and marketing processes
  • Knowledge of Google Analytics desirable
  • Excellent project management and planning skills
  • Ability to manage multiple projects at one time, prioritise and deliver calmly under pressure
  • Able to demonstrate tact, diplomacy and discretion in relation to interacting with people at all levels
  • Proactive and positive can-do attitude

Experience & Salary

At least two years’ relevant agency experience. In return for your talents you can expect a competitive salary, benefits and the opportunity to join a thriving agency.

Now What?

If you feel your knowledge, passion and skills are perfect for this role, we’d love to hear from you. Please email Gavin at [email protected] with your C.V., salary expectations and a covering letter detailing why / how you can help us maintain and build our portfolio of clients.

Apply

Why Us

We’re one of the region’s best digital agencies, so we’re always on the lookout for talented new people to join our team.

We’re successful because of our amazing team. We only hire passionate people, who love what they do. We listen to everyone’s ideas and suggestions, to build the strongest, happiest team we can. If you want to make something happen we’ll support you all the way (unless it’s something like mobile cat grooming – then you’re on your own).

We believe that work should be enjoyable, sure there’ll be tricky days, and a few tight deadlines here and there, but overall it should be fun. To make things easier we have great benefits like a fully stocked snack cupboard, comfy beanbags and afternoons out doing weird and wonderful things like hovercrafting and bowling.

Perks

  • Great Up-to-date equipment
  • Opportunities to introduce new ideas and make them your own
  • A fun, challenging and supportive place to work
  • 28 Days holiday, which increases the longer you're with us
  • Cycle to work scheme
  • Childcare vouchers
  • Snack boxes and fresh fruit
  • Days out and team building exercises