The Audit Phase: Get Clarity on Your Website’s Performance

Every project starts with a discovery call to understand your business, goals, and what's getting in the way.

From there, we tailor a combination of audits including technical, SEO, UX, CRO, and more to uncover the real issues behind underperformance. The result isn’t just a report, but a clear, actionable plan to move your website and marketing forward.

23 Years of Ecommerce Experience

Trusted by International Brands

Google & Trustpilot reviews

A Website Audit That Goes Beyond the Basics

Most audits focus on just one area, CRO, UX, or SEO. But real results come from analysing everything together. As a full-service website agency, we audit technical performance, integrations, marketing, and more to give you a clear roadmap, not just another report.

Audit. Then Action.

Once we’ve uncovered the issues, we don’t leave you with a list of problems – we guide you toward solutions that drive real change.

Build

If your site has deeper issues such as poor performance, outdated tech, or structural limitations, we move into the Build phase. This could mean a full rebuild, but often it’s a targeted redesign of key areas, reworking templates, improving navigation, or upgrading backend functionality.

Outcome:
A stronger, more effective site, whether that means a full rebuild or targeted improvements where they will make the biggest impact.

Let's Build

Grow

If your site’s foundation is already in good shape, we focus on scaling what works. Using insights from the audit, we optimise UX, SEO, conversions, and performance, helping your site deliver more without starting from scratch.

Outcome:
A high-performing website that evolves through ongoing optimisation and strategic improvements.

Let's Grow

Not Sure What You Need? That’s Why We Start Here.

Before diving into an audit, we take the time to understand your business and challenges. This ensures we focus on the areas that will have the biggest impact.

Brands We’ve Helped Grow

Frequently Asked Questions

What’s included in a website audit?

Our audits go beyond surface-level checks. We take a holistic view of your website’s performance—analysing everything from user experience (UX), technical health, SEO, site speed, mobile usability, integrations, and analytics setup. Each audit ends with a prioritised action plan tailored to your business goals, so you know exactly what to fix and why.

How do I know which audit I need?

You don’t have to decide upfront. We start with a discovery call to understand your business, challenges, and goals. From there, we recommend the right combination of audits—whether that’s CRO, UX, SEO, PPC, technical, or a full website audit.

Do I need to sign up for a long-term service?

No. Our audits are standalone—there’s no commitment to ongoing work. That said, if you want support implementing the recommendations, we offer both Build and Growth services to help take your next step.

What happens after the audit?

You’ll receive a clear, detailed report outlining what’s working, what’s not, and what to prioritise. We’ll walk you through the findings and recommend the right next phase: either Build (for sites that need more structural work) or Grow (for strategic improvements to a solid foundation).

How long does an audit take?

Most audits are completed within 2–4 weeks, depending on the complexity of your site and how many areas we’re reviewing. We’ll give you a timeline upfront and keep you updated throughout.

Do you need access to our website or tools?

Yes, to run a thorough audit, we’ll typically need access to your website CMS, Google Analytics, Google Search Console, and relevant marketing platforms. Don’t worry—we’ll guide you through what’s needed and ensure everything is handled securely.

Can you audit a site you didn’t build?

Absolutely. In fact, most of the audits we carry out are on websites we didn’t originally build. Our goal is to offer an objective, expert perspective—no matter who built your site.

Will the audit affect my live site?

No. All of our audits are non-invasive and will not impact your live site in any way. We review, test, and analyse in the background to ensure there’s no disruption to your users or business.

What if my team is already working on some fixes?

That’s totally fine. We’re happy to work alongside your internal team or existing agency. Our audit can help validate your current roadmap or identify new opportunities that haven’t been considered.

What if I only need help with one area, like SEO or UX?

We offer standalone audits for SEO, UX, CRO, technical performance, PPC, and more. However, many clients benefit from a more joined-up approach, where we assess how all elements are working together. We’ll advise on the best scope during the discovery call.

Ready to take your online presence to the next level?