A Future-Ready Shopify Store with Personalisation and Trade Features

Overview

Distinct Distillers is a UK-based premium spirits brand known for its unique craft products and commitment to sustainability. 

Alongside its flagship spirits, Distinct wanted to diversify into merchandise and offer tailored experiences such as bottle personalisation.

With ambitious growth plans, Distinct needed an ecommerce solution that could manage B2C sales, trade services, and future subscription offerings seamlessly.

How We Helped:

  • Shopify Replatforming & Site Build
  • UX & Design Improvements
  • Trade Services Integration
  • Bottle & Merchandise Personalisation
  • SEO Migration Strategy
  • Analytics & Tracking Setup

The Results:

  • 190% increase in Add to Carts
  • 188% rise in checkout initiations
  • 120% increase in online revenue
  • 23% increase in engagement rate
The Brief

The Brief

Distinct’s original Squarespace website lacked the flexibility to scale with its ambitions. Managing products, trade services, and personalisation options was cumbersome, and the site lacked ecommerce-specific tools for growth.

Key Challenges

  • Limited product management options on Squarespace
  • Inability to offer bottle personalisation or merchandise efficiently
  • Manual trade order processes
  • No streamlined solution for future subscription or storage services
  • Risk of losing SEO equity during migration

Objective

Create a high-performing Shopify store that delivers an exceptional customer experience, supports trade workflows, and sets the foundation for future growth in merchandise, personalisation, and subscription services.

The Approach

The Approach

Shopify Website Build

We transitioned Distinct from Squarespace to Shopify to deliver a powerful, scalable ecommerce platform that supports growth and enhances the customer experience. Our goal was to create a future-proof solution tailored for performance, usability, and conversion optimisation.

  • Migrating all product, category, customer, and order data
  • Implementing Shopify’s proven checkout system for trust and ease
  • Setting up Shopify’s robust CMS for easy content updates

UX & Design Enhancement

We selected and customised a premium Shopify theme to deliver an elegant, mobile-optimised shopping experience:

  • Custom templates for spirits collections (Distinct Collection, Rum & Sum)
    Designed unique layouts for each product range to showcase premium spirits with high-quality visuals, detailed descriptions, and easy filtering options.
  • Dedicated sections for trade services, merchandise, and sustainability
    Built structured pages to highlight wholesale opportunities, branded merchandise, and the brand’s commitment to sustainability, ensuring clear messaging for both consumers and trade partners.
  • Consistent branding and intuitive navigation across the site
    Applied Distinct’s visual identity throughout the site with a cohesive color palette, typography, and imagery, while optimizing navigation for a smooth, user-friendly experience on all devices.

Trade & Personalisation Features

To address Distinct’s B2B requirements and growing demand for personalised products, we implemented tailored features that enhance the user experience, streamline wholesale operations, and create opportunities for customisation.

  • Added custom fields for bottle personalisation
    Enabled customers to add names or messages on select products, creating a unique, premium gifting option.
  • Prepared for future merchandise personalisation features
    Structured the site to easily accommodate future personalization options for branded merchandise without major redevelopment.
  • Integrated wholesale functionality with discount structures and trade logins
    Implemented a secure trade portal offering tiered pricing, volume-based discounts, and exclusive access for wholesale clients.
  • Implemented age verification for compliance
    Added an age-gate to ensure compliance with alcohol sales regulations and protect brand integrity.
The Results

The Results

In just 3 months, engagement levels rose and the website became easier to use.

+190%

increase in add to carts

+188%

increase in begin checkouts

+120%

increase in online revenue

+23%

increase in engagement rate

Want to take your ecommerce experience to the next level?