Ecommerce Health Check: Find the Bottlenecks. Unlock the Growth.

We help brands sell more to both trade and consumers by making their e-commerce easier to buy from — and easier to run.

Our e-commerce health check evaluates your funnel—analysing product positioning, pricing, and messaging while identifying margin leaks and conversion friction. We pinpoint exactly what’s stalling your growth and highlight your biggest untapped opportunities.

23 Years of Ecommerce Experience

Trusted by International Brands

Google & Trustpilot Reviews

Why an Ecommerce Health Check?

Growth is a byproduct of a healthy ecosystem. We look past the UI to evaluate your margins, offer strategy, and lifecycle performance, identifying exactly where your business is losing momentum.

Find where you're losing profit, not just traffic

Go beyond clicks to uncover where revenue is leaking in your funnel.

Fix mismatches between offer and audience

Align your messaging, product, and targeting to boost relevance and conversion.

Analyse competitors to reposition with confidence

Understand what you’re up against and how to stand out.

Uncover hidden growth opportunities across the funnel

Identify untapped moments to convert, retain, or upsell.

Build better journeys that increase customer lifetime value

Design experiences that keep customers coming back and spending more.

Part of a Bigger Picture

We don’t run ecommerce audits in isolation. Every audit is part of our Audit → Build → Grow framework. That means you’ll leave with clarity and a plan—whether you need a better funnel, stronger retention, or tighter positioning.

  • Audit → Uncover friction points, revenue leaks, and areas of underperformance
  • Build → Restructure the elements that matter most for conversion and profitability
  • Grow → Scale with confidence through data-driven decisions

Outcome: Strategic focus. Commercial clarity. No guesswork

The Clear Process: Audit. Build. Grow.

Our ecommerce audits sit within a bigger strategy. We don’t just tell you what’s wrong. We help you fix it and scale what works.

Audit

What’s Holding You Back?

We evaluate your full ecommerce picture: customer behavior, profit margins, positioning, offer structure, and business strategy.

Outcome:
A prioritised audit report tailored to your ecommerce model.

Start Your Audit

Build

Fix The Fundamentals

Execution across critical areas: pricing structure, bundling, email flows, CRO, product merchandising.

Outcome:
A more profitable, conversion-focused setup.

Start Building

Grow

Expand Profitably

Ongoing optimisation: retention campaigns, offer testing, CLV growth, margin-led scaling.

Outcome:
A business model that grows sustainably.

Start Growing

What’s Included in an Ecommerce Health Check?

Every ecommerce business is different, so your audit is tailored to your goals. Whether you’re looking to improve profitability, reposition your brand, or increase customer lifetime value, we’ll focus on the areas that matter most. Your ecommerce health check may include:

Profitability & Margin Breakdown

Where you’re making and losing money

Competitor Positioning Analysis

See how you compare and where to win

Customer Lifetime Value (CLV) Audit

CLV breakdowns, repeat purchase flows, retention opportunities

Missed Opportunities Report

Campaign, product, or audience gaps

Audience Fit & Targeting Review

Are you reaching the right people with the right message?

Offer Architecture

Pricing, bundles, subscriptions, product prioritisation

Funnel & Conversion Review

Identify drop-offs and conversion blockers across the customer journey

Strategic Roadmap

What to fix now, what to test next, and what to build later

Find out what’s blocking your ecommerce success.