New rules are now in place that could put your website at risk. ICANN (Internet Corporation for Assigned Names and Numbers)’s new policy means that owners of domain names (such as .com, .org and .net) must verify contact details stored with the domain name to make sure these are correct, or run the risk of having your website suspended.

All domain owners affected will receive an email from their registrar which will ask for contact details to be updated & then to verify these in another email. If contact detail updates have not been verified after 15 days, your domain name will be temporarily suspended & your website will go down. The tricky thing is, the verification email could easily be mistaken for spam email & some people or junk mail filters may delete it by mistake!

Follow our checklist to make sure you don’t get caught out:

1.       Check who your domain registrar is: http://www.networksolutions.com/whois/index.jsp

2.       Login to your domain registrar (for example could be www.123-reg.co.uk or www.fasthost.co.uk) Make sure the contact email address & contact details are up to date.

3.       Act quickly on any emails you receive about your domain name, but always be cautious as a subject as important as this makes it a popular target for spammers looking to gain access to your person details.

Not sure about ICANN verification? Get in touch and we’ll try to help you.

More news

Get in touch

We'd love to talk to you about any projects you've got coming up. You can reach us by phone, email, social media, or just pop in for a coffee :)


01743 344 911




5 Town Walls, Shrewsbury, Shropshire, SY1 1TW